Privacy Policy
Last updated: 9 November 2026
1. Controller
entryticket s.r.o., Tallerova 4, 811 02 Bratislava – Staré Mesto, Slovakia, IČO 55548563, DIČ 2122024564, IČ DPH SK2122024564. Contact: [EMAIL]. We have not appointed a data protection officer; write to the address above with any data protection question.
2. What we collect
Name and email address; visitors’ names where a venue requires named tickets; booking details (venue, date, time, number of tickets); payment details, processed by [PAYMENT PROVIDER] – we do not store card numbers; technical data such as IP address and device information.
3. Purposes and legal bases
Fulfilling your booking (contract, Art. 6(1)(b) GDPR); passing visitor names to venues where required (contract); invoicing and accounting (legal obligation, Art. 6(1)(c)); service messages and fraud prevention (legitimate interests, Art. 6(1)(f)); newsletters only with your consent (Art. 6(1)(a)).
4. Who we share data with
The venue or its ticketing partner (only what is needed for entry), our payment provider, and IT and email providers working on our behalf. [LIST OF PROCESSORS]
5. Transfers outside the EEA
Some of our providers (for example payment, email or hosting services) may process data outside the European Economic Area. In that case we only use providers covered by an EU adequacy decision (such as the EU–US Data Privacy Framework) or bound by the European Commission’s Standard Contractual Clauses.
6. How long we keep data
Booking data: 3 years after your visit, the general limitation period for claims, unless longer is needed for an ongoing claim; invoices and accounting records: 10 years, as required by the Slovak Accounting Act (Act No. 431/2002 Coll.); newsletter consent: until you withdraw it.
7. Your rights
Access, rectification, erasure, restriction, data portability, objection, and withdrawing your consent at any time. Write to [EMAIL]. You can also complain to the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov SR, Hraničná 12, 820 07 Bratislava 27, www.dataprotection.gov.sk) or to the data protection authority in your country.
8. Cookies
We use necessary cookies to run the site, including to remember your language: porticio-lang (stores the chosen language, kept for 1 year). We do not currently use analytics or marketing cookies; if we add them, we will only use them with your consent.
9. Changes
We update this policy when needed; the date at the top shows the current version.